Terms of Service

By using the True Essentials website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Terms

  • You must be at least 18 years old to place an order on our website.
  • By using our site, you confirm that all information you provide is accurate, complete, and up-to-date.
  • True Essentials reserves the right to modify or discontinue any part of our website, product listings, or services at any time without prior notice.

2. Product Information

  • We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we do not guarantee that all content is error-free.
  • If an error is identified with your order (e.g., incorrect pricing or availability), we will notify you promptly and offer options to amend or cancel the order.

3. Orders & Payment

  • By placing an order, you agree to pay the full amount, including any applicable taxes and shipping fees.
  • We accept various secure payment methods, such as credit/debit cards, UPI, and net banking.
  • We reserve the right to refuse or cancel any order at our discretion, particularly in cases of payment failure or suspected fraud.

4. Shipping & Delivery

  • Shipping timelines vary based on your location. Please refer to our Shipping Policy for full details.
  • We are not liable for delays caused by the shipping carrier or factors beyond our control (e.g., weather, holidays).

5. Return & Refund Policy

  • Please refer to our full Return & Refund Policy for information on returns, exchanges, and eligibility for refunds.

6. Limitation of Liability

  • True Essentials is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our website, products, or services.
  • We are not responsible for third-party websites, apps, or services that may be linked to from our site.

7. Governing Law

  • These Terms of Service are governed by the laws of India. Any disputes arising from the use of this website will be handled in the courts located in [your city, e.g., Delhi, Mumbai, etc.].

8. Changes to Terms

We may update these Terms of Service at any time. All changes will be reflected on this page, and the "Effective Date" will be updated accordingly.

By using trueessentials.shop, you agree to these Terms of Service.